Questions About These Terms
If your account becomes inactive for an extended period, we may freeze it as a security measure. You can reactivate it by logging in or contacting support. We won't delete your data without notice and a chance to retrieve it.
Yes, you can update your payment method anytime in account settings. If you originally deposited via JazzCash and want to use Easypaisa or Raast, just add the new method and confirm it. Old payment details are deleted once you confirm the change.
When you report an incorrect or unauthorized transaction, we open an investigation and contact your payment provider. We'll ask you for details about when it happened and what's incorrect. If we confirm the error, funds are returned to your account usually within a few working days.
Yes, all three payment methods use encrypted, secure banking channels. Your money moves directly to your 555pk wallet with verification at each step. We don't store your payment method credentials on our servers; they stay with your bank or payment provider.
If you close your account, any remaining balance in your wallet is yours. You can withdraw it to your payment method using the standard withdrawal process. After closure, we keep a record of your account for legal and tax purposes for a set period, then securely delete it.
Your account is for your personal use only; you can't share login details or let someone else use it. Your wallet, payment methods and transaction history are tied to your identity for security and legal reasons. If we detect account sharing, we may suspend access and pause any pending withdrawals.
You can access these terms anytime through your account settings or on our website. To download them, most browsers have a print or save-to-PDF option you can use. You can also contact support and ask for a copy sent to your email or account inbox.
